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Customer Service Representative

Program Summary:

Who we are Abraham Hostels & Tours are a group of fun and friendly hostels that cater to independent travelers looking to explore Israel and experience our beautiful country and the Middle East to the fullest. Our Four hostels are located in Jerusalem, Tel Aviv, Nazareth and Eilat, and we operate tours all around Israel, the West Bank, Egypt and Jordan. To us, a hostel is more than just a place, it’s all about the people. What the role is Service and response via phone and emails to Abraham Tours customers. The job is full-time from Jerusalem, 5 shifts per week, including 2-3 shifts on weekends per month.

What you will be doing

  • Service for Abraham Tours customers in Hebrew and English 
  • Answer and Handle all phone inquiries, questions, and requests regarding Abraham Tours products
  • Tours sales by phone and email
  • Responding to customers’ emails regarding incoming and domestic tourism
  • To apply you must:

  • Experience in customer service - a must
  • High level of Hebrew and English 
  • High technological skills
  • Experience in the field of tourism - an advantage
  • Please note - The program is for non-Israeli foreigners ONLY!