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Reception Manager

Abraham Hostel Eilat

Reception

We’re looking for the very first Abraham Hostel Eilat Reception Manager! This is one of the most important and essential roles in the hostel, and requires a service oriented mind, organizational skills, people skills and lots of motivation! 

Job Description

  • Establishing and leading the first reception team of the hostel
  • Being in charge of the hostel’s sales and customer serviceIn charge of all guest relations issues, including dealing with sensitive situations
  • Responsibility for maintaining and improving room sales
  • Responsibility for maintaining and improving hostel ratings and reviews
  • Training and managing the reception team (over 10 staff members)
  • Job Requirements

  • Experience in customer service
  • Very high level of English
  • Managerial experience - advantage
  • Passion for hostels, backpacking and tourism
  • High organizational skills & detail oriented
  • Ability to work under pressure
  • Comfortable working with technological systems and computers
  • Excellent people skills, patience and empathy
  • The job is full time, and requires availability on weekends (at least once a month). Starting date as soon as possible. There will be an initial training period (2 months) taking place in our hostels in Jerusalem and Tel Aviv.

    Candidates must submit their CV in English.

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