Tour Desk Manager
Tour Desk Eilat
We are looking for our next Abraham Tour Desk Manager!
Abraham Tours is looking for a Sales & Service Manager, to lead our Travellers Center team, located in Abraham Hostel Eilat.
The Tours Desk operates every day, including weekends & holidays, and has two main functions:
- Giving information and guidance to independent tourists about travelling in Israel & the Middle East, and more specifically our tours.
- To serve as the sales and costumer service point of Abraham Tours in our Jerusalem hostel.
Job Description:Responsibility for all sales and costumer service in the Eilat desk: meeting sales goals, reports & data analysis, and dealing with complex situations.Managing a team of 4-5 employees: in charge of the recruitment, training, management and development of the team members.Dealing with the operational aspects of local tours in the Eilat area.
Job Requirements:At least one year experience in costumer service - a must!Very high level of EnglishAbility to work under pressure and have a meticulous attention to detailsAbility to lead and motivate employees as well as work in a teamExperience in management - advantageExperience in the tourism field - advantage
Th position is full-time, with changing hours (occasionally evenings and weekends), including doing shifts at the desk.